Legal

Privacy Policy

How we collect, use, and protect your personal information.

Last updated: June 2026  ·  Effective: June 2026

Summary: We collect only what we need to run the service. We never sell your data. We use it to provide policy checking, manage your subscription, and improve the product.

1. Who we are

Social Policy Checker ("we", "us", "our") is a SaaS tool available at policychecker.net. We help content creators check their social media posts against community policy standards before publishing.

2. Information we collect

Account information

When you register, we collect your name, email address, phone number, country, city, address, date of birth, and gender. This information is necessary to create and manage your account.

Payment information

Payments are processed by Stripe. We never store your full card details. We retain only the Stripe customer ID, subscription ID, and payment amounts for billing purposes.

Content you submit

When you use the tool, you upload images, text, or videos for analysis. This content is sent to our AI provider (Groq) for processing and is not stored permanently on our servers after analysis is complete.

Usage data

We log your daily check counts (images, text, videos) to enforce your plan limits. We do not log the content of your posts beyond what is necessary for the immediate analysis.

Technical data

We may collect your IP address, browser type, and session data for security purposes including rate limiting and fraud prevention.

3. How we use your information

4. Legal basis for processing (GDPR)

For users in the European Economic Area, we process your data under the following legal bases:

Contractual necessity

Processing required to deliver the service you subscribed to.

Legitimate interests

Security, fraud prevention, and service improvement.

Legal obligation

Retaining billing records as required by law.

Consent

Marketing communications, where applicable.

5. Data sharing

We share your data only with the following third-party services necessary to operate the platform:

We do not sell, rent, or trade your personal data to any third parties.

6. Data retention

We retain your account data for as long as your account is active. Upon account deletion, personal data is removed within 30 days. Payment records are retained for 7 years as required by accounting law. Usage logs are retained for 90 days.

7. Your rights

You have the following rights regarding your personal data:

To exercise any of these rights, contact us at info@policychecker.net.

8. Cookies

We use only essential session cookies required to keep you logged in. We do not use tracking or advertising cookies. The reCAPTCHA widget may set cookies from Google as part of bot protection.

9. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, CSRF protection, rate limiting, and regular security audits. However, no online service can guarantee absolute security.

10. Children

Social Policy Checker is not intended for users under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has registered, please contact us immediately.

11. Changes to this policy

We may update this policy from time to time. We will notify registered users by email of any material changes. Continued use of the service after changes constitutes acceptance of the updated policy.

Questions about your privacy?

We're happy to answer any questions about how we handle your data.

Contact us